Store Policies

While we use extreme care in processing articles entrusted to us, we cannot assume responsibility for inherent weaknesses or defects in materials that are not readily apparent prior to processing; pre-existing stains or damage; we are not responsible for pin marks left from the fitting of the garment as, in some rare occasions, fabrics tend to retain them.

We are not responsible for items left over 60 days from ticket date. Items left over 60 days will be donated or sold unless special arrangements have been made via email. 

We reserve the right to decline working on some garments that are especially unhygienic.

We reserve the right to not undertake upon some alterations or repairs, if we determine that the outcome will not be satisfactory or up to our standards.

Customer must inform Miss Coco's Alterations within 24 hours of payment in order to cancel, hold, or make adjustments to an order which has been placed. 

All payments to Miss Coco's Alterations are non-refundable. If you happen to find an issue with your item, please advise us and we will be happy to rectify the situation.  

Keep your receipt/tag and try on your garment immediately after pick up either in the shop or at home. If your garment needs adjusting, bring it back with a reasonable request, receipt and within 3 days.